TESTIMONIALS

Customer Testimonials

"Rita, we have to tell you that we found your service excellent! The level of detail that you provided left no surprises. This was our first mortgage and there were no issues. Thanks to your efforts, everything went smoothly to a successful conclusion.
We would be more than happy to recommend you to anyone seeking to get a mortgage. Many thanks for your assistance!”

Scott & Amanda | Medicine Hat, AB

“We were very pleased with Rita’s work in obtaining a mortgage for us when we bought our first home five years ago. When the time came for renewal, we had confidence that Rita would guide us through the process and secure suitable terms. Once again, Rita was attentive and took the time to understand our changing needs. She provided us with information, alternatives, and use comparisons to help make our decision. Overall, we really felt that she was looking out for our interests and lining up the most appropriate product for us. We would recommend her without hesitation.”

Allison & Kevin N | Edmonton, AB

“Hi Rita . . . Chan & I both agree that you were a 10 out of 10! We had a great experience working with you. You made us feel comfortable asking questions, especially because this was our first mortgage and the lingo was pretty new to us. You walked us through the process and were very thorough at explaining things and followed up and gave us reminders along the way. You were always accommodating of our needs in terms of scheduling, meeting places, etc. You were always available via phone, email, text message and when you were away on vacation there was coverage . . . we never felt like were left hanging. Overall it was a fantastic experience and we will definitely be recommending you to anyone we know who is looking for a mortgage broker!“

Chan and Paige | Medicine Hat. AB 

“We have worked with Rita a couple of times in the past 3-4 years, although our financing needs were complicated by self-employment Rita made everything as simple as possible for us. Rita was always suggesting different financing options and was able to get us great rates. Her professionalism was very reassuring and we would recommend her to anyone looking for financial care.”

Jason and Tanya H | Saskatchewan

“We purchased our first home in Medicine Hat with the help of Rita’s services. We were very impressed with Rita’s knowledgeable answers to all of our many questions. Rita exceeded our expectations and made us feel comfortable and confident every step of the way. We highly recommend Rita!”

Clay and Natalie W | Medicine Hat, AB

“I worked with Rita a year ago to obtain a mortgage for my first home. Rita took the process, which seemed daunting at first and made it simple and straight forward, by explaining each step thoroughly. I appreciate that she took the time to find the mortgage which was right for me at the best rate possible. Not only is Rita very professional, she is a joy to deal with because she cares and is dedicated to the satisfaction of her clients. What I have been most pleased about through my dealings with Rita is that she has always made herself available to help me in any way even after the papers were signed. I would highly recommend Rita to anyone looking for a mortgage.”

Nathan D | Medicine Hat, AB 

Hi Rita, I have no problem recommending you. It was great working with you and you were so eager to help me get a mortgage with a great rate that fit my needs. Plus you had no problem dealing with the extra work that came along with the extenuating sale. Thank you!

Boyd N | Medicine Hat, AB  
"Rita is an extraordinary professional who went above and beyond for us. In our initial meetings, Rita spent a great deal of time explaining the process and our options to us, and providing us with sound advice. We were relatively new in town, and she provided us with numerous recommendations for other professionals we would require during the home buying process. When we finally placed an offer, it was after several months of inactivity on our part, but Rita leapt into action to obtain us a mortgage in very short order. I have an atypical employment situation that many lenders would not be willing to look at, but Rita put together a compelling argument on our behalf and found us an excellent lender. She was also rigorous about finding the right type of mortgage for us given that we might move cross-country in the next couple of years, and ensuring that we fully understood all of our options, and the benefits and drawbacks of each. We were thrilled with her flexibility in accommodating our tight schedules as working parents, and even met us in our home on a weekend to sign the final mortgage documents. We never once felt pressured in any direction, and felt more informed about the process than during our first home purchase 14 years ago. We are so grateful to Rita for making this tedious process less overwhelming, for being patient with our many questions, and for helping us get into a home that we truly love. It is without reservation that we give Rita our highest recommendation, and sincerest thanks.”

Lorena & Jude | Medicine Hat, AB

“We were recommended through a friend that Rita had already helped in acquiring a mortgage. Our decision to give her a call was because of that recommendation. Our initial conversation with her was so positive and reassuring. We knew that she was going to be the person to help us get the house we were wanting so much. We knew that it wasn’t going to be an easy job for her with the financial issues we were facing but she was so positive and she passed that on to us. We had so many questions all the time, she answered them all with clarity and understanding and was always very prompt in getting back to us with the answers we needed. Thanks to all of her hard work and efforts, we have now been in our house for a while and are enjoying it so much. We have and will continue to recommend Rita to our family and friends because we know that she will work as hard for them as she did for us. Thanks again Rita for all the effort that you gave us.”

Kirk & Barbara J | Redcliff, AB

“I recently purchased my first home and used Rita’s services to obtain a mortgage. Being my first home, I didn’t quite know what to do or expect when obtaining a mortgage. Rita took her time explaining each concept to me to ensure I understood every detail. She also made herself available to me at any time and her follow-up with the bank and my realtor was greatly appreciated. Choosing Rita as my mortgage broker was a no-brainer. She made sure I got the best rate and mortgage that suited me and my needs the best. I would recommend Rita to anyone and everyone!”

Hailey D | Medicine Hat, AB

“In 2008, we purchased our first home. We appreciate that Rita took the time to explain the process of obtaining financing as well as the various options available to us. In the end, she arranged a competitive product that was well-matched to our needs. Rita demonstrated professionalism and efficiency throughout the process, and we would recommend her without hesitation.”

Kevin & Allison N | Edmonton, AB

“Experience working with Rita was a 10!! Having left everything I owned and just picked up to start my dream job; my wife, three kids and I came to Medicine Hat literally starting all over from scratch, it was a stressful time. And just as stressful, if not more is trying to buy a home to put them in. Being a first-time homebuyer is extremely overwhelming and having just started a new job, a lot of banks wouldn’t even talk to me. That’s why I am so glad I enlisted the help of Rita Wagner. Rita made it simple. She laid it all out in front of me, stating “all I need is this” and “all you have to do is this”. I even shopped around as any good consumer would do and she got me the best rate with confidence.
Not only did Rita find me a great mortgage rate, but an institution that actually looked at me as someone they wanted (to deal with), not a banking institution that treated me like a number. Thank you Rita.”

David S. and Family | Medicine Hat

“We phoned Rita after the banks turned us down and other brokers gave us impossible ways to get our own house. Just when we thought we would be renters for a very long time because of credit issues, Rita made it happen. Rita had many options that could work for us. I think she must be a part-time magician because the magic she seemed to work for us was amazing.
She really uplifted our spirits and got us what we wanted. She is so professional in doing her job and treats you like a friend and not just another client with less than perfect credit. Rita explained things to us in plain English so us regular people can understand what’s going on. All we can say is that if we ever need some broker skills in the future, we will be calling on her again. Thanks Rita, you’re the best.”

Rory and Brittany J | Medicine Hat, AB

“I have just recently obtained a mortgage through Rita’s services. As a first-time home buyer, Rita’s excellent skills and knowledge were extremely helpful in making the process easier to understand. Her willingness to explain and offer assistance whenever complications arose with my financial institution went above and beyond my expectations. She was always available to offer sound advice and thorough explanations in a professional manner and worked hard to find the best rate and mortgage most suitable to my financial needs. I highly recommend Rita as I have complete confidence and trust in her ability to serve her clients. It was obvious my best interest was of utmost importance to her.”

Jared T | Medicine Hat, AB

“I have worked with Rita on 3 or 4 deals over the last couple of years and have found the process of obtaining financing to be seamless and painless. She really handles the job from A to Z in a professional and timely manner. All the hassle is removed and she gets results! I would have no hesitation in using her in future transactions or in continuing to refer her to others.”

Mike K | Medicine Hat, AB

"Rita does a remarkable job of going above and beyond. It’s not about selling mortgages; it was about taking care of our needs as friends. She helped us get our first rental property and the house we want to start a family in. I’m genuinely impressed by her ability to explain our options to us so that we could truly understand. We greatly appreciate her work with us.”

Landon & Keshia | Medicine Hat, AB

Thank you very much Rita! Your service was exceptional, ensuring that I received the lowest interest rate available, your patience second to none, providing me with all the details and explanations I required for peace of mind. I have recommended your outstanding services to friends and family! 

Lynn I | Medicine Hat, AB  
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